Lakehouse Technology is an Infrastructure as a Service provider, supplying web, email and database services to their customers.
Customer Responsibility
- a) Website(s) must be compliant with the General Data protection Regulation (GDPR) and all other legal responsibilities.
- b) Personal or Sensitive Data requested through websites are compliant with the General Data protection Regulation (GDPR) and all other legal responsibilities.
- c) Emails containing personal data are stored and processed in compliance with the General Data protection Regulation (GDPR) and all other legal responsibilities.
- d) Personal Data within databases are stored and processed in compliance with the General Data protection Regulation (GDPR) and all other legal responsibilities.
- e) Maintain the security of all usernames and passwords used to access our online Platform, and not share them with unauthorised or individuals not directly employed by them
- f) Maintain a secure connection to collect and send emails via our mail service
- g) Maintain a secure connection to connect to our database services
- h) Ensure their devices use a supported Operating System with adequate Firewall and Anti-Virus technologies installed and updated regularly
- i) Inform Lakehouse Technology of any Security issues immediately, including the hacking or unauthorised access of your devices or unauthorised access to our systems using your authentication details
Lakehouse Technology is a 3rd Party Processor of our customer's data
No Data access other than the following:-
- a) Automated Backup to retain a current snapshot of customer mailboxes.
- b) Automated Backup to retain a current snapshot of customer databases.
- c) Automated Restore of mailboxes or databases, due to hardware failure or upgrades.
- d) Automated Restore of mailbox or database, due to hardware failure or upgrades.
Security
We take appropriate steps to maintain the security of Customer Data.
- a) Hosting is located within a secure Data Centre, monitored by CCTV, and accessible only be approved personnel with specific security privileges based upon the data centre requirements.
- b) The information contained within the data centre are secured with appropriate firewall policies and security permissions as well as authentication levels of access.